Caramela Ltd (Company No. 16971972)
Last updated: 01/01/2026
At Caramela Ltd, we take pride in the quality of our digital products and services. Please read this policy carefully before making a purchase.
1. Digital Products
Due to the nature of digital products (including but not limited to ebooks, guides, templates, workbooks, downloads, and online resources), all sales are final.
Once a digital product has been delivered or access has been granted, we do not offer refunds, exchanges, or returns, unless required by law.
2. Exceptions
A refund may be considered only if:
In such cases, you must contact us within 7 days of purchase with proof of payment.
3. Incorrect Purchases
Refunds will not be issued for:
We encourage customers to carefully review all product details before completing a purchase.
4. Services (If Applicable)
For services such as consultations, coaching, or custom work:
5. Chargebacks
Initiating a chargeback without first contacting us may result in loss of access to purchased products and future services.
6. Contact
If you believe you are eligible for a refund under this policy, contact us at:
Email: ameerac2209@gmail.com